Technology for Good: Powering JamPacked@Bukit Batok with Galaxis and MARS

T05 Technologies volunteered its technology and engineering support to modernise the vending management system behind Jamiyah Singapore’s JamPacked@Bukit Batok community initiative. Using Galaxis and MARS, the project brings safer meal redemption, real-time operational control and clearer records to a programme that provides free hot lunches and dinners to lower-income families.

Technology supporting a meaningful community programme

Jamiyah Singapore operates hot-food locker machines at Bukit Batok so eligible families can collect lunch and dinner conveniently every day. Behind this simple collection experience is an operation that must manage eligibility, food-safety timing, locker availability, inventory and reporting accurately.

As part of our corporate social responsibility work, T05 Technologies volunteered to replace and modernise the complete vending management system. Our goal was not simply to introduce new software, but to give Jamiyah a dependable operational foundation that helps its team serve the community with greater confidence.

Safer and fairer meal collection with MARS

MARS manages membership and redemption tracking for the programme. Each collection is recorded against an eligible member, helping the team apply redemption rules consistently and maintain an accurate history of usage.

The system can also restrict redemptions to a configured four-hour collection window. This helps prevent meals from being collected after the intended safe-consumption period, turning an important food-safety policy into an automated part of the collection process.

For beneficiaries, the experience remains straightforward. For the operations team, MARS provides the controls and records needed to manage the programme responsibly.

One operational view across every hot-food locker

Galaxis is integrated directly with each hot-locker controller. From the platform, authorised operators can remotely open individual compartments when assistance is needed, see available inventory and review how the machines are being used.

Usage reports and redemption records give the team a clearer picture of meal collection activity. Instead of piecing information together manually, staff can work from consistent operational data when replenishing meals, resolving collection issues or preparing programme reports.

Keeping community messages current

The machine displays are also managed remotely through Galaxis. Jamiyah can update advertisements, notices and community messages without visiting each machine, allowing the same infrastructure used for meal collection to become a more useful communication channel for residents.

Stronger accountability and record-keeping

Community programmes depend on trust. By bringing membership, redemption, inventory, machine activity and operational reporting into connected systems, JamPacked@Bukit Batok gains more complete and consistent records.

This strengthens accountability for the use of donor and public funds, supports more transparent reporting and gives programme stakeholders a clearer view of how resources are reaching the people they are intended to serve.

Technology designed to serve people

For T05 Technologies, this CSR project demonstrates what unattended technology can achieve when it is designed around a genuine community need. Galaxis provides the operational control, MARS manages fair and time-sensitive redemption, and Jamiyah’s team remains focused on what matters most: making safe, convenient meals available to families who need them.

We are proud to support Jamiyah Singapore and JamPacked@Bukit Batok with technology that improves daily operations while contributing to a more transparent and dependable community food programme.